Human Capital Musings!

a peek into the human capital world…

Feedback to candidates… Do we care more or less?


Just get into the candidate’s shoes or wear his hat.

X Consultant solicited your professional resume for a job which you were not desparate; the person – consultant – who spoke to you assured that this is the best that could happen to you in your career. With an afterthought, you consented. A fortnight later, you call him up. He is busy in a meeting, unwell, or there is no response!

How does it feel? And would you ever go back again, to such a consultant? But day in and day out that is what most of us in the headhunting business do!

And that precisely is the reason that you don’t seem to build the kind of fabulous network that a winning recruiter does and wins too!!

Never be hesitant to get back to a job-seeker, with a feedback that is status quoist or even negative. Remember, the cause is none of your fault!

It is just that there was a mismatch between what the organization sought and what the jobseeker was able to offer on the table (just the interview table!) And how many job-seekers you think will take offense by your honest communication? None at all! In fact, the tendency would be to tell you, “its ok, please let me know when there is another opportunity!”

That sets the chain going! So make this a promise to you!! Never ever keep a candidate in the dark about the status! And here, you do not need to worry about one, who is getting through to the next round or gets the job offer! To him, you will anyway communicate as it is in your interest (and bill)! Take more care of the person, who did not get through with this client!! Tell him, this is what the client felt, this is where things went wrong or just that there was someone better! Or just that the company had nothing to communicate back on his candidature!!

A saner person understands… even if not at that moment you communicate, later when he broods on the matter!!

The successful recruiter will be one who reverts to each of his candidates with a timely feedback!! Scan through or speak to anyone in the recruitment fraternity and they would testify this fact!!

So, to how many of your candidate referrals did you speak today with a honest and timely feedback?? Take a few minutes off, and do it now! Be assured it will be worth the time you spend weighed in gold!!

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